Our Call Center is staffed with experienced and knowledgeable service representatives who are happy to troubleshoot your issue over the phone. Customer Care Representatives receive extensive training and are required to have significant industry experience to better serve your needs. The Customer Care Team can be contacted by telephone at 770-984-0090 or by email, whichever is most convenient for you.
Customer Service Hours:
24 Hours A Day/7 Days A Week
My Alarm Center prides itself on providing our valued customers with locally based service technicians who are professional, experienced and know your neighborhood.
Technicians will install, test, evaluate and configure your security system for optimal performance. They will also take the time to educate you on the use of your new system while answering all your questions.
Central Alarm Monitoring Station
The Central Alarm Monitoring Station provides the lifeline between you and safety in the event of an emergency 24 hours a day, 7 days a week. They are your direct connection to the police, fire department and paramedics.
- Your location is being monitored by one of the most technologically advanced, UL certified, monitoring stations in the country.
- In an emergency, EVERY SECOND COUNTS. You're protected by over 300 specialists providing around the clock service, 24 hours a day, 7 days a week.
- In addition to landline communication, our Central Station offers Cellular Primary and Cellular Backup services which transmit emergency signals on a separate, secure wireless cellular network.